Well done to DHL Global Forwarding in Cape Town who realised they should spend money on creating a customer journey  in their new head office – and not just for visitors but also for their staff.  I was the lucky one to do this project  – from creating a wow first impression in the foyer to a first for them, a pause area, overlooking Airport Industria.  I worked with a low budget so the office furniture is very basic and functional with a décor overlay of splashes of red and a hint of yellow.  We worked with their corporate images, even for the huge wall visual in the foyer.  This was not just a  décor installation –  I had to assist the project manager with an internal communication tool to support staff with moving from a  ‘my office’ to ‘our office’.   They now had to adapt to a new work ethic with an open plan environment, a paperless era and an office and warehouse combo.  We created a pause area with a bright red Nespresso to help them on this journey.

Thank you to Just Art for the wall visual, to Charl Jourbert for hanging all the wall art and @Home for the furniture items in the foyer.  I’ve purchased a few items for the pause areas from Mr. Price. Both suppliers did a great job with follow-up calls and on-time deliveries.

See a few behind the scenes pics and then the final product.